Global IT Services Outsourcing
  Infrastructure Management Services.
  Business Continuity & Avaiability Services
Remote Infrastructure Mangement
  Application Development & Maintenance Services
  Independent IT Validation & Verification Services
  Framework Solutions
  BOT Model
  Staffing Services


 
Remote Infrastructure Mangaement.

In today’s competitive global business environment, organizations are constantly seeking ways to leverage existing assets into sustainable business advantages. The Automated Systems Managed Services monitors status, event and configuration information for OS parameters to ensure system reliability and availability plus conformance with user-defined policy. Quickly track real time events between servers, routers, switches, etc. for problem isolation and resolution.
The distributed nature of business-critical applications in today’s eBusiness-driven economy makes the continuous availability and optimal performance of your network crucial to successful operations

Landmark’s Remote Management Service offers secure network and server monitoring and fault resolution over a secure Virtual Private Network (VPN) from Landmark NOC that can be used to complement your existing in-house support team. The service is available in a modular format allowing you to "cherry-pick" the value add services to meet the changing needs of your business.
Approach & Methodology:
  • Offshore Service delivery through Network Operation Center(NOC).
  • Best-of-breed service delivery on industry best practice(ITIL).
  • Build with technology alliances and partnerships.
  • Customer Business Services needs integration through APDIMA methodology.
  • State of the art Network Operation Center to enable defined business delivery.
  • Shared Pool of best talent /skill sets.
Remote Managed Services is well suited for customers that:
  • Must ensure maximize uptime for its mission critical systems.
  • Has a high maintenance infrastructure or low infrastructure capacity.
  • Needs to plan and forecast future network performance to meet business goals.
  • Wants to reduce the cost of in-house support and focus their IT team on strategic Projects.
  • Wish to focus on their core competencies and outsource the IT functions.
Customer Benefits:
  • Low-cost support and maintenance.
  • Pro-active server & systems monitoring.
  • Continuous on-line access to the Call Centre.
  • Optimizing productivity of IT resources.
  • Secure on-line management services.
  • Access to trained and certified system administrators, wealth of knowledge.
  • Proven processes and tools for 24x7x365.
  • Increased availability, reduced down time, improved productivity.
  • Proactive monitoring using consistent tools and standards.
  • Examine key processes in real-time and quickly respond to problem situations.
  • Monitor system resources to identify where constraints will limit performance
  • Immediate resolution to hardware and software issues.

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